Frequently Asked Questions
Everything you need to know about shopping with OLFA for your home essentials.
What is the typical shipping timeframe for furniture and decor?
Standard shipping usually takes 5-7 business days. For larger furniture pieces, our white-glove delivery service may take 10-14 business days to ensure safe handling and assembly in your home.
Do you offer a warranty on your home products?
Yes, all OLFA furniture items come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.
What is your return policy for home textiles and accessories?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please note that for hygiene reasons, opened bedding and pillows cannot be returned.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment's progress in real-time.
Are the materials used in your products sustainable?
OLFA is committed to ethical sourcing. We prioritize FSC-certified woods, organic cottons, and recycled packaging materials to minimize our environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for larger purchases.